Frequently Asked Questions

Are there private treatment rooms?

All of our locations have private treatment rooms.

What do I bring to my first appointment?

Arrive 10-15 minutes before your appointment with your completed paperwork. Bring your insurance information (i.e., insurance card, workman’s compensation claim information, or auto insurance) and your driver’s license or a valid ID. Any recent, related test results, such as MRI or X-Rays, may be helpful as well.

Do I need to see my doctor before going to physical therapy?

A doctor’s referral is not needed for physical therapy.

Where do I fill out paperwork?

Visit our new patient’s page to find the associated forms. Print and complete the form and bring it with you to your first visit.

What do I do if I need to cancel or reschedule my appointment?

Please give us a 24-hour notice if you are unable to attend a scheduled appointment so the appointment time can be available to another patient. However, we understand unexpected life events happen. If a sudden change occurs, please call and let us know as soon as possible.

Do I see the same therapist at every appointment?

We try our best to keep you with the same therapist throughout your treatment. On a rare occasion, you may see another therapist if yours happens to take an unexpected leave. We will always communicate ahead of time if you won’t see your regular therapist.